Terms and conditions

Please read this carefully before booking any training module from the site. By booking a training module you agree to accept the said Terms and Conditions.


www.learnnheal.com (LNH) is a website (hereinafter referred to as “LNH” or “the website”) owned and operated by Advent Healthcare Pvt Ltd (hereinafter referred to as the “Firm/Company” or “We”).


This page (together with the documents referred on it) sets out the terms of use by which you (also referred to as “CANDIDATE”) may make use of the website or any other domain names of the website. Please read and understand the Terms of Use fully and carefully before using the website and booking any training module. By browsing our website, you indicate that you have read and accepted the Terms of Use, which include the privacy policy that applies to the website (the “Privacy Policy”) and that you agree to abide by them including when you create an account and regardless of whether or not you complete any transactions through the website. If you do not agree to these terms of use, please refrain from using the website as your use of the website or any of the services offered on the website is subject to these Terms of Use including the Privacy Policy (“Terms”) and the same will be legally binding.

We may modify these Terms of Use including the Privacy Policy at any time without notice to you by posting revised Terms of Use on our site. Your use of the website constitutes your binding acceptance of these terms, including any modifications that we make. You are advised to regularly check for any amendments or updates to the terms and conditions contained in this agreement.

We at our sole discretion, reserve the right not to accept a user from registering on our site without assigning any reason thereof. Some of the services may be subject to additional posted conditions. Your use of those services is subject to those conditions, which are incorporated into these Terms by reference. In the event of an inconsistency between these Terms and any additional posted conditions, the provisions of the additional conditions shall control.

By going through/ surfing the website or ordering any products or availing any services, you agree to be bound by these terms and conditions. Please understand that if you refuse to accept these Terms, you will not be able to order or avail any service from the LNH website.


The website offers e-learning solutions, online courses, and training modules for healthcare professionals (hereinafter referred to as the ‘Services’). The courses are designed by a dedicated and experienced team, accredited by leading institutions. The online courses combine multiple resources and interactive lessons which are guided by the experts.  They contain texts/ videos/ simulations/ quizzes/ and self-assessments.


To access and use content or features of this site, you must register using an online registration form and create an account. In consideration of your use of the website, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the law. You also agree to provide true, accurate, current, and complete information about yourself while filling the registration form available on the website. You are free to modify the personal data you provide on the form at any time. We reserve the right to refuse service, terminate accounts, or remove or edit content at our sole discretion.

You are solely responsible for maintaining the confidentiality of any user name and password you use to access the site, and are fully responsible for all activities that occur under your password or account. You agree to (i)immediately notify learnNheal (LNH) of any unauthorized use of your password or account or any other breach of security; and (ii) make sure that you sign out from your account at the end of each session. LNH cannot and will not be liable for any loss or damage arising from your failure to comply with this provision.

Failure to fulfill the above mentioned obligations respecting user responsibility may result in access being temporarily or permanently suspended, immediately and without notice, or in the deactivation of your account, without any prejudice.


Course Fees for each course is indicated on the website. The said course fee does not include any travel or accommodation charges. Payment can only be made using payment gateway on the website and receipts for the same will also be generated online on the website itself. No cash payment is accepted by the website.

The fees for the courses can also be paid by Direct Bank Transfer. Your course won’t be activated until the funds have credited in our account. We reserve the right to add other payment methods in the future or to refrain from using payment methods, which it currently offers.

You agree to provide correct and accurate credit/debit card/bank details to the approved payment gateway for availing services on the website. You shall not use the credit/debit card/account which is not lawfully owned by you. The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation, or court order. You will be solely responsible for the security and confidentiality of your credit/debit card/bank account details. The website expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/debit card.


The website strives to provide the course content to its candidates on a continuous basis. To this end, the website will take all commercially reasonable efforts to provide uninterrupted access of the courses to its candidates. However, from time to time, candidates may be unable to access the courses due to conditions beyond the website’s control. Such conditions include, but are not limited to: force majeure, power outages, and the acts of computer hackers and others acting outside the law. Also, from time to time, access may be unavailable due to software issues, server downtime, increased Internet traffic or downtime, programming errors, regular maintenance of the system, and other related reasons. In response to any unavailability of the courses to its candidates, the website will take all commercially reasonable steps to ensure that access is restored within a reasonable period of time.

Candidates are solely responsible for ensuring that they have sufficient and compatible hardware, software, telecommunications equipment, and Internet service necessary for use of the website.


Once the candidate has made full payment of course and has received login details from the website, no refunds will be available. The website reserves the right to cancel, in its sole discretion, any particular course. In the event a specific course is cancelled, participants will be contacted by the website to arrange a transfer to an alternative course date. Alternatively, a full refund of the course cost is available upon request.


Sharing of user names and passwords by the candidate is strictly prohibited. The website reserves the right to immediately terminate access to online training if it reasonably believes that more than one user access the online training using the same login details.

Purchase of online training allows the candidate access to the online training for a period of six months maximum, calculated from the date of enrollment. Login details are sent separately on the business day following the purchase.


Contact program can be applied for existing candidates of website or who have successfully completed the online Introductory Course from LearnNheal platform.

This Contact program is not a separate course and is optional for the students who have completed the online introductory course.

Candidates shall be eligible to attend contact program only after full payment of fee and successfully completing study modules, internal exams, and any other criterion set by the website.

Eligible candidates shall be informed about dates of contact program in advance. Once intimated, it is necessary for candidate to attend contact program. In event a candidate is not able to attend the contact program, the website shall not be held responsible in any manner whatsoever.


Certificate of course completion would be awarded only after payment of full fee and successfully passing the final exam /completing the contact program.

The minimum percentage to attain the certificate for Doctors is 75% and 65% for Nurses/Technologist.


All the candidates who have successfully completed the course and are seeking employment may register with us within 6 months from the date of completion. The website does not guarantee any placement/ job to any candidate. The website will try and assist the candidates in whatever way possible to help them get a placement/job.


The website has the right to monitor the accounts created by the candidates on our website. The candidates who are fraudulently availing the services of the website shall be liable for legal action as per the applicable laws. Such candidates/users undertake to indemnify the website for the legal fees, damages and other costs. The website also has a right to delete your account and dishonor all past and pending orders without any liability whatsoever. For the purpose of this clause, the website owes no liability for any refunds.

The candidate shall not have more than one active account on the website. Additionally, you are prohibited from selling, trading, or otherwise transferring your account to another party.

The website shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account you having exceeded the present limit mutually agreed by us with our acquiring bank from time to time.


You can provide the website information in the registration process, feedback area, emails etc. You are solely responsible for the information you provide. The website will only act as a passive conduit for online distribution and publication of your information.

You shall not host, display, upload, modify, publish, transmit, update, or share any information or share/list(s) any information or item that:

  1. belongs to another person and to which you do not have any right to;
  2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
  3. harms minors in any way;
  4. infringes any patent, trademark, copyright, or proprietary rights of others;
  5. violates any law for the time being in force;
  6. deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  7. impersonates another person;
  8. contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer resource;
  9. threatens the unity, integrity, defense, security, or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting to any other nation.
  10. shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers.

The website reserves the right to monitor the information posted by you on the website and decline/remove any information that violates the provisions of this clause.


Information provided by you will be used by the website according to its Privacy Policy. In particular, the right of use includes the right of making contents publicly available on mobile and stationary end devices, the right of reproduction, the right of distribution as well as the right of broadcasting.


The website is made available for your personal, non-commercial use only. The materials and software on this website are the property of the website or its licensors, and are protected by relevant local and international copyright laws, trademark, and international conventions. Except as explicitly provided in these term of use, you may not download, distribute, transmit, display, reproduce, modify, create derivative works from, or otherwise exploit any of the materials on this site. You may not store any significant portion of, nor distribute copies of, materials found on the website, in any form (including electronic form), without prior written permission. Requests for permission to reproduce or distribute materials found on the website should be sent to the website directly. Without our prior written permission, you may not frame any of the content of the website, nor incorporate into any other website or other service any intellectual property, its website or its licensors. You will not use the website to violate the copyright, trademark, or other intellectual property rights of any person or other entity. You many not bypass any measures used by us to prevent or restrict access to the site. Any unauthorized use by you shall terminate the permission or license granted to you.


The website or third parties may provide links to other World Wide Web sites or resources. Because the website has no control over such sites and resources, the candidate acknowledges and agrees that the website is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that the website shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such site or resource.


The website does not guarantee that the website will be error free, or continuously available, or that the website will be free of viruses or other harmful components. You understand that there may be delays, omissions, interruptions, inaccuracies, and/or other problems with the information, products, and services published on or promoted over this site. Under no circumstances will the website or its affiliates, agents, or licensors be liable to you or anyone else for any damages, arising out of your use of this website or any product or service linked to from or advertised or promoted on this website, including, without limitation, consequential, special, incidental, indirect, punitive, exemplary, or other damages of any kind (including lost revenues or profits, loss of business or loss of data), even if we are advised beforehand of the possibility of such damages. It is clarified that the website is not responsible for losses including but not limited to:

  1. loss of income or revenue;
  2. loss of business;
  3. loss of profits or contracts;
  4. loss of anticipated savings;
  5. loss of data;
  6. waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise.

You agree to indemnify the website/firm and hold the website/firm harmless from any claim or demand, including reasonable attorneys’ fees, or arising out of or related to your breach of these Terms and Conditions, or your violation of any law or the rights of a third party.


You consent to receive communications from the website electronically. Our website will communicate with you by email or by posting notices on the site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


We reserve the right to make changes to the site, related policies and agreements, Terms and Conditions and the Privacy Policy at any time. If we make material modification to these terms, we will notify you by sending an email to the address associated with your account. We will not be responsible for any failure due to which you do not receive the email.


We may, in our sole discretion and at any time, discontinue providing the service or the site, or any part thereof, with or without notice. You agree that any termination of your access to the service or the site may be effected without prior notice, and you acknowledge and agree that we may immediately suspend, deactivate, or delete your account and all related information and submissions made from your account and bar any further access to such information or to the site. Further, you agree that we will not be liable to you or any third-party for any suspension or termination of the service or your access to the site.


The trademarks, logos, and service marks (“Marks”) displayed on the site are our property and property of other parties. You are not entitled to the use of such marks without the express written permission of the concerned owner. You will not bring disrepute, dilute, or infringe any of the marks on this website. All information and content including any software programs available on or through the site (“Content”) is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works, or using any content available on or through the site for commercial or public purposes.

We are not associated with the brands that we sell and the same are the registered trademark of the respective brand owners.


Except as explicitly stated otherwise, any notices shall be given to us by postal mail to 102, Tribhuvan Complex, Mathura Road, Ishwar Nagar, New Delhi -110065 (India) and on the email address learnnheal@adventhcg.com. Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you notice by certified mail, postage prepaid and return receipt requested, to the address provided to us during the registration process. In such case, notice shall be deemed given 3 days after the date of mailing.


If any provision of these Term and Conditions is held to be invalid or unenforceable for any reason, the remaining provisions will continue in full force without being impaired or invalidated in any way.  The parties agree to replace any invalid provision with a valid provision which most closely approximates the intent and economic effect of the invalid provision.  The waiver by either party of a breach of any provision of these terms and conditions will not operate or be interpreted as a waiver of any other or subsequent breach.


If any dispute arises between you and the website during your use of the site or thereafter, in connection with the validity, interpretation, implementation, or alleged breach of any provision of this agreement, and the Privacy Policy or the documents they incorporate by reference, the dispute shall be referred to a sole arbitrator who shall be an independent and neutral third party identified by the website. The place of arbitration shall be New Delhi. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language. This agreement, and the Privacy Policy or the documents they incorporate by reference shall be governed and construed in accordance with the laws of India, with exclusive jurisdiction conferred on the courts at New Delhi.


We may be required under any legislation, to notify you of certain events. You hereby acknowledge and consent that such notices will be effective upon our posting them on our sites or delivering them to you through e-mail. You may update your e-mail address by visiting the website page where you have provided contact information. If you do not provide us with accurate information, we cannot be held liable if we fail to notify you.

Our failure to exercise or enforce any right or provision of these terms shall not constitute a waiver of such right or provision.

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of our sites or these terms must be filed within one (1) week after such claim or cause of action arose or be forever barred.

We restrict and reserve our right to further moderate/restrict/ban the use of our services, specifically to you or generally, in accordance with our policy/policies from time to time, at our sole discretion and without any notice.


The headings used in the Terms and Conditions are included for convenience only and will not limit or otherwise affect the terms and conditions herein.


The Terms and Conditions, together with any terms and conditions incorporated herein or referred to herein constitute the entire agreement between us relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this site.


If you have any questions or concerns, please contact us at: learnnheal@adventhcg.com.

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